Authorized users can connect to the AS/400 by using Client Access, an emulation program.

It is necessary to maintain a high level of security on the AS/400 in order to ensure the integrity of our data. Better security measures will stabilize the AS/400 so that, in the event that outsiders do try to penetrate our system, they will encounter conditions that will discourage their efforts.

Most hackers gain access by using another person's ID/Password combination which they have easily observed or retrieved. Login credentials should be KNOWN ONLY BY YOU. They should not be shared with anyone. Each user must have a unique User ID and Password.

To protect login credentials, the following policy has been established:

• Password Expiration Interval of 60 Days: This means that your current password will be valid for only 60 days. Approximately 10 days before your password expires, the computer will notify you of this condition, at which time you should change your password. This process is your responsibility.
• Maximum Sign on Attempts Will Be Limited to (3): This means that, after three unsuccessful login attempts, your User ID will be disabled and the workstation you failed to sign on to will be disabled. The only remedy is to call Application Development to have your User ID and the workstation reset for your use. Email requests to enable a user profile will not be honored.
• Password Length: can be six but not more than ten characters long and it cannot begin with a numeric digit, but it must obtain a digit.
• Duplicate Password Control: This means that your new password cannot be the same as any of your last (32) passwords.
• AS/400 User ID/Password Requirements: Cannot Be The Same As Windows ID/Password.

Tips For Creating Passwords

Changing Your Password On a PC:

While in Client Access, use your ESC key to bring up the Hillsdale College Assistant Menu. Enter Option 1 (Operations Assistant). Enter Option 5 (Change Password) and follow the screen options.

Return to the initial user menu and select the option for "No Further Requests." When you have the SIGN ON screen, use the "X" in the right hand corner to disconnect the AS/400 session. This routine must be repeated for each session you have open. If you do not properly sign off/disconnect the As/400 session, it remains open even though you cannot return to it.

DO NOT LEND OUT YOUR SIGN ON PASSWORD FOR ANY REASON.

The safety of your physical computer and the data contained in it is very important.

1. Do not leave your work area with a session open. Make it a habit to SIGN OFF and return to the Sign On screen.
2. Always verify that all sessions are closed before you shut down for the day. Failure to do this is not only a security exposure, but also prevents data files from being saved in the nightly backup.
3. You should NEVER document your User ID/Password combination unless you plan to store the paper upon which you have writtin it in a vault.
4. Never share your User ID/Password with anyone. To do so leaves a data trail that points to you because anyone using your User ID/Password will appear to be you when they use it to access the AS/400.
5. Your AS/400 User ID/Password must differ from your Windows User ID/Password.

Sign On

All new users to the Legacy System must have a written request from their supervisors to setup a password and menu for them. Once this has been done, they will be able to double click the icon on their desktop to bring up a Sign On screen. The first time the screen is brought up, you must change the password from the one assigned by Applications Development and put in your own unique password.

Printing from AS/400

If you are having any trouble with a printer, put everything waiting to print in the print spool on "Hold", then turn off the printer. Leave the printer off for a minute, and check while it is off to see if there is a paper jam or if you have run out of paper. Turn the printer back on. You will need to go back into the spool file to release the items you wish to print. If you have a virtual printer, as opposed to a network printer, be sure you have the print session open. If you have a session open and a problem still exists with your virtual printer, please call the Helpdesk.

Reports

Reports for each office can be found on their menu. If you are having trouble finding a report that you need, do the following:  Go to your immediate supervisor and ask them to assist you in finding the report. If you still cannot find the report, check with your department supervisor. If the report is not available in the format you need, or it is still not found, you need to put your request in writing and submit it to the Helpdesk.

Requests

Currently, in order to request new reports, changes to existing programs or reports, or new screens and processing, a request must be submitted to Application Development via the Helpdesk. The request should include desired changes and requirements, selection criteria, and the date needed by. If you need assistance in filling out a request, first go to your immediate supervisor or department supervisor. If additional assistance is required, contact the Helpdesk.